A smarter way to travel – the evolution of ticketing technology



Grant Klein is a director at PricewaterhouseCoopers. He specialises in customer experience for transport services, with his remit covering ticketing, payment and information. He has assisted public sector organisations including Transport for London, the Highways Agency and the Department for Transport.


Back to Feature Details



Privacy Policy
We have updated our privacy policy. In the latest update it explains what cookies are and how we use them on our site. To learn more about cookies and their benefits, please view our privacy policy. Please be aware that parts of this site will not function correctly if you disable cookies. By continuing to use this site, you consent to our use of cookies in accordance with our privacy policy unless you have disabled them.